What it is I do.

So, after three weeks of training, I'm moving up to the "real deal" tomorrow. The call centre, or beehive as a friend of mine decided to call it.
The last three weeks we've been sitting in a classroom, learning about WDS, HTC and wireless connectivity in all-ish of its forms. Oh, and customer service of course. This week we sat in the classroom and took calls and answered e-mails from customers having problems with their HTCs. This with constant guidance should we have needed it.
So tomorrow we're moving to the call centre, into our respective teams. We will still have guidance, obviously, but not as hanging-over-our-shoulders-watching-our-every-move kind of guidance. Feels good.
I'll be working in the Swedish team, taking calls in both Swedish and Finnish. There is one other person working at the company who speaks Finnish, and this person will go on vacation in a few days. More calls for me! Woo!